What is the meaning / definition of in the hospitality industry?

A fee that may be given to a group or individual guest for the use of a doorman and bellboy. This fee is commonly given to large groups in hotels, hotels with a unions and resort hotels where a gratitude is automatically charged to a guest through a porterage fee.

In some cases, a porterage fee is added even if a guest did not use the porter on arrival. Most of the time this fee cannot be wavered once added to a guest’s bill.

See also:

  • Resort Fee

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