A feature which will make the selected room unavailable for many different reasons (renovations/cleaning/fumigation) during the blockout period. […]
The promise that hotels or online travel agencies will display the best rates on their own site as […]
This term refers to a fixed allocation which a hotel has pre-agreed to make available at all times […]
Set of strategies that help realize optimal revenues for capacity-constrained resources. The core concept of yield management is […]
STR is a global provider of competitive benchmarking, information services and research to the hotel industry. STR reports […]
The system businesses use to control the supply and price of their inventory in order to achieve maximum […]
A search tool that aggregates rates and inventory from other websites to produce its own results. Examples include […]
A system used by companies for customer management and sales management to improve business relationships.
The cost of turning away a guest when the hotel is unable to provide the promised accommodation, which […]
Revenue sources other than room and conference & banquet revenue. Examples include parking, spa, golf, entertainment, etc. Ancillary […]